CUSTOMER INFORMATION

HOW TO ORDER

I accept Money Orders and Credit Cards via PayPal.

TO ORDER BY MONEY ORDER:

Please submit the list of items you would like to purchase to me via email. I will send you an invoice via your email address. Simply submit a money order made payable to: Lori Fedorczyk and mail to: Play In The Bag, P.O. Box 31, Scotland, PA 17254. You should receive your items 2 – 4 weeks after I receive your order and payment.

TO ORDER BY CREDIT CARD:

You may now order by credit card via PayPal by clicking on “Buy Now” next to the items you wish to purchase to add them to your cart. You should receive your purchase in about 2 – 4 weeks, sometimes less depending on item and your location. I typically ship using the US Postal Service to keep costs down for my customers. Please use the following chart for shipping costs, which will be added to your order as appropriate:
Shipping & Processing
Under $25* $10.00
$25.01 – $100.00 $15.00
Over $100.01 FREE

These rates are subject to change at any time and are for the contiguous 48 US states only. All other customers will be charged according to cost of shipping at the time of the order. *If you wish to purchase only a few small items, please contact me for shipping rates.

QUALITY AND SERVICE GUARANTEE

At Play In The Bag, I recognize that you want your purchase to meet your expectations. Please note that manufacturers and suppliers may substitute a similar item than the exact one pictured. If for any reason, you feel that my toys do not meet your expectations, please contact me at (717) 860-6487 between 9 a.m. and 5 p.m. EST or email lori@playinthebag.com.

RETURN POLICY

All authorized returns or exchanges MUST be made within 30 days of purchase. Receipts must accompany all returns. All products returned MUST be in original condition to allow for resale. Return shipping & handling charges are not refundable. To make a return or exchange, please contact me within 30 days of your purchase.

PRICING & SALES TAX

Prices are subject to change at any time. Shipping & Processing rates are subject to change at any time. I am required to collect sales tax for states in which Play In The Bag has a tax license. These states are PA, NY, and NJ. The appropriate sales tax will be added to your order total if you are a resident of any of these states.

AN IMPORTANT SAFETY MESSAGE

Unless otherwise indicated, my toys are for use by children ages 5 and older. It is expected that children will be supervised while using these toys in a therapeutic manner. All play kits contain small parts. If you are unsure if the product you are interested in is appropriate for your clients, please feel free to call or email me to discuss your needs.